Testimonials

Mr & Mrs Fitzpatrick – Dundee

Dear Fireplaces Direct
Thank you so much for our new wood burning stove with limestone surround and Riven slate hearth. My wife and I are delighted with the way it looks. Thank you also for your patience and first class advice during our initial meeting and the whole process thereafter. Your knowledge and experience proved to be invaluable. Also many thanks to the professionalism and efficiency of the installers. We are extremely pleased with the whole process and would have no hesitation in recommending Fireplace Direct to others.
Kindest regards
Mr. and Mrs Fitzpatrick

Mrs Hanning – Perth

  • Mrs Hanning – Perth
  • Mrs Hanning – Perth

Truly great service from Darren. He took a whole hour out of his time to show me all the options and was SO helpful and easy to talk to. He also gave me a demo of all the fires: can't get that online and, believe me, seeing it real life makes a massive difference. I checked prices online afterwards and found that Darren had given me the best deal. Even if he'd been a little bit higher, would have still bought from him due to the expertise and ongoing support.

Mr Alexander - Kirkcaldy

Having previously purchased a gas fire a few years ago from Fireplaces Direct and been pleased with the service received, they were my go-to choice when I decided to purchase a multi-fuel stove.
Initial showroom contact to installation around six weeks later went without a hitch and I was kept up to date with progress throughout.
On first visit to showroom they explained the pros and cons of the different types of stove i.e. wood-burning vs multi-fuel and also the benefits of free-standing versus inset stoves. A few visits and many questions later, I opted for an inset stove with limestone mantel and granite hearth.
Installers Garry and Sean completed the installation a few weeks later. They turned up early, worked efficiently (and with good humour) throughout the day and completely transformed my fireplace.
Overall, I am delighted with the quality of service received from Darren and the crew at Fireplaces Direct and would not hesitate to recommend them.

Mr & Mrs Inglis – Kirriemuir

Dear Fireplaces Direct
We are delighted with the fireplace and the men who installed the fire did and excellent job. Love the look in our living room.

Robertsons of Pitlochry Whisky Shop

  • Robertsons of Pitlochry Whisky Shop

Our most recent wood burning stove installation at the world famous Robertsons of Pitlochry whisky shop. Ewan and his team have transformed a section of their whisky showroom into a stunning new bothy where you can enjoy a malt whisky sampling next to a roaring wood burner (life does not get much better). It was a pleasure to be part of the transformation and we wish Ewan and his team all the very best for the future!

Recent Installation: Murthly, Perth

  • Recent Installation: Murthly, Perth
  • Recent Installation: Murthly, Perth

Our most recent installation for a happy customer in Murthly.

Portuguese limestone fireplace with a stunning built in electric frameless fire. The electric fire has changeable flame effect colours which is a fab feature. This fireplace was installed against the flat wall without needing to break into the customers living room wall. Simply stunning!

The Crees Inn Bar & Restaurant – Abernethy

  • The Crees Inn Bar & Restaurant – Abernethy
  • The Crees Inn Bar & Restaurant – Abernethy
  • The Crees Inn Bar & Restaurant – Abernethy

Dear Fireplaces Direct
Just wanted to say a huge thank you for the installation of our fab wood burning stove. Really pleased with how it finished our restaurant space and customers love it too. Please feel free to send any of your potential customers out to have a look before they buy.
Best wishes
Lisa & Grant (owners)

Mrs Henderson - Edinburgh

  • Mrs Henderson - Edinburgh
  • Mrs Henderson - Edinburgh

Dear Fireplaces Direct
Long time no speak. I just want to thank you for the fireplace. The installation team did a great job making it centred in the chimney breast. I’m so pleased with it and so glad we found out we could have the fireplace made to measure.
The room has finally been decorated and furnished so I thought I would send you some completed photos.
Thanks again
Regards
Sarah Henderson

Recent Installation – Perth

Please see our most recent installation in Perth which our client described as β€˜looking wonderful’.

A beautiful natural Portuguese Limestone fireplace with double bullnose design feature and sensory downlights. The gas fire is glass fronted and high efficiency which means lots of heat into the room without wasted heat being lost up the chimney. The gas fire also has a side / slide control feature (top right of the fire as you look at the picture) which means you can operate the fire from a standing position. The high efficiency gas fire can produce up β€˜to 4kW of heat output so lots of heat can be produced if required.

Mr & Mrs Hart

Dear Fireplaces Direct
We just wanted to send you a message to say we are absolutely delighted with our new hole in the wall gas fire. Your showroom advice and installation service were fantastic and the new fire has transformed our room. We will certainly be recommending you to friends & family.
Best wishes
Mrs Hart

Recent Installation: Doune, Stirling

Another pre-christmas installation for a happy customer in Doune.

Limestone surround & hearth with sensor downlights paired with a natural riven slate back panel. Black Nickel electric fire with a cosy flame effect for those cold winter nights.

Mr & Mrs Turner – Scone

Dear Fireplaces Direct
Very happy with the new fireplace

Mr & Mrs Tulloch – Pitlochry

  • Mr & Mrs Tulloch – Pitlochry

Dear Fireplaces Direct
Our new gas stove installation looks fantastic! And installation team did a excellent job very professional.
Best wishes
Mr & Mrs Tulloch - Pitlochry

Ms Graham

  • Ms Graham

Hello
Please see a couple images attached of our new fireplace.
Very pleased and thank you for great service & installation.

Kind regards
Ms Graham

Mr & Mrs Harrison

Dear Fireplaces Direct
After dreaming about a log burner for years we finally decided to do something about it. Being complete novices on log burning matters, we contacted three companies and it quickly became apparent that Darren at Fireplaces Direct was the person we should entrust with the project. His knowledge, advice, patience and competitive pricing were greatly appreciated in the planning stage and the installation team of Gary and Sean were second to none. We would have absolutely no hesitation in recommending this company to anyone thinking of having a log burner installed.
Many thanks for a job well done.
Best regards
Hazel and Kenny

Mr & Mrs Bath

  • Mr & Mrs Bath

Fraser: Auchterarder Stove Installation

  • Fraser: Auchterarder Stove Installation

Dear Fireplaces Direct
Just wanted to say thank you very much for the recent installation of my new wood burning stove. I am really pleased with it and friends / family have been admiring the stove and commenting on the difference it has made to the room.
Kind regards
Fraser

Hay Street - Perth

Our customer was absolutely thrilled with their recently installed new fireplace which looks absolutely stunning. Believe it or not this is an electric fireplace which can be installed against a completely flat wall without the need for a chimney or recess. The back panel section is solid cast iron with a polished finish and the electric fire has a mesmerising moving flame effect. All parts of this fireplace are available in different styles and colours so feel free to get in touch if you would like any more information.

Mr & Mrs Brough – Perth

Mr & Mrs Brough are delighted with their new hole in the wall fireplace

Mr & Mrs Coyne – Perth

Dear Fireplaces Direct
The stove has totally transformed the room, looks great and heats the room nicely. Brilliant service, many thanks for your time and patience Darren - although we had a rough idea of what we wanted you really helped us refine the options which led to our final choice. Please pass on our thanks to the fitters, talked us through the process of exposing the original fireplace before adapting the opening and installing the stove - excellent work and no mess! Great job, keep up the good work guys!!
Cheers
Donald

Mr & Mrs Roberts

Sandstone Surround & Designer Gas Basket
Dear Fireplaces Direct
Delighted with our new fireplace, it has completely change the room. Thanks again for all your hard work.

Tracy Davis

Dear Fireplaces Direct
We are absolutely delighted with our fireplace. I would also like to say thank you to yourself and also to the fitters who were a lovely group of guys.
Tracy

Mr C New - Dundee

Dear Fireplaces Direct
We are both very happy with it, thanks again for your help it has been appreciated!
Conner

Mr & Mrs Cruickshank – Perth

Dear Fireplaces Direct
I want to thank you very much for the service you gave me when I wanted to order a fireplace from your showroom. I thought I would send you a photo as we just got our room the way we wanted it.
Have a very merry Christmas and a happy New Year.
Kind Regards
Mrs Cruickshank

Gillian Gloag – Oakbank Perth

Dear Fireplaces Direct
Just wanted to say thanks for all your help with our new electric fireplace. We could not be happier with the finished product to be honest. So pleased to get the fireplace suite in time for christmas and at such a great price too. Picture attached as promised. Sooooooo happy πŸ™‚
Gill

Gill Murray Photography (Studio) - Bridge of Earn

  • Gill Murray Photography (Studio) - Bridge of Earn

Dear Fireplaces Direct
It's a great stove. Looks great in the space and lets off a great heat.
Thanks again
Gill

Mr & Mrs Fleming – Laurencekirk

Dear Fireplaces Direct
We can not praise the service you provided enough, from our first visit to the shop, all my silly emails with questions before making the final decision to the 2 blokes who came to for the fitting , you were all brilliant. I have already recommended you to our friends who are looking for a new fireplace, they have been for a look around the showroom but a wee bit like us not quite made their mind up yet .... took us a while.
Thank you once again for all your help.
Have a lovely Christmas.

Mrs Greenwood – Edinburgh

Dear Fireplaces Direct
We are really pleased with the fireplace.
Please see photo attached.
Kind Regards
Mrs Greenwood

Mr & Mrs Inch – Errol

  • Mr & Mrs Inch – Errol

Dear Fireplaces Direct
VERY pleased with everything. Thanks again
Ben

Mr & Mrs Brand - Broughty Ferry

Dear Team
We had a very good experience with Fireplaces Direct. You were able to explain the various types of fireplace and fires. we had a woodburning inset which we have replaced with a gas fire. We also replaced the wooden fireplace with a limestone one. The installers were great, very tidy and efficient and knew what they needed to do and we had no problems, they arrived on time and finished in one day as they indicated. we still need to redecorate but wanted to show our new fireplace.
Kind regards
Mr & Mrs Brand

Mr & Mrs Williamson

  • Mr & Mrs Williamson

Dear Fireplaces Direct
Beautiful fireplace creating perfect focus point in our living room. Installers were very professional and efficient replacing an old gas fireplace. Very happy with the finished product.
Thank you & Kind Regards
Gabriella

Mr & Mrs Thomson - Methven

Dear Fireplaces Direct
You were a great company to deal with, your fitters were very pleasant, very professional and and did a great and tidy installation. My wife and I are extremely pleased with the result.
Many thanks,
John & Shona Thomson.

Mr & Mrs Proudfoot

Dear Fireplaces Direct
We are really pleased with our fireplace, we opted for a solid pine surround with cast iron insert and living flame gas fire and it fits in really well with our decor. We have been told it looks original to the house which is the effect we were hoping for! Many thanks to the team at Fireplaces Direct for all their help and guidance to achieve this.
Kind Regards
Colin and Marie Proudfoot

Mr & Mrs Brown - Clackmannanshire

  • Mr & Mrs Brown - Clackmannanshire

Dear Fireplaces Direct
As promised here is a photo of my lovely fire. I just love it and your customer service was brilliant. Such an easy installation too, Thanks again
Gillian Brown

Mr & Mrs Sutherland – Perth

Dear Fireplace Direct
Great service from the Fireplaces Direct team. Went smooth from start to finish. Really pleased with finished stove.

Mr & Mrs Pitkeathly – Perth

  • Mr & Mrs Pitkeathly – Perth

Dear Fireplaces Direct
We are really pleased with our fireplace, family and friends were very impressed.
Hope you have a wonderful Christmas and New Year.
Regards
Eleanor

Mr & Mrs Chalmers – Perth

Dear Fireplaces Direct
We are extremely happy with our new wall mounted fire. Great service from the staff who spent time with us in making our decision. The delivery company were also first class.
Would definitely recommend.
Kind regards
Mr & Mrs Chalmers

Mr & Mrs Brisbane – Alva

Stone Electric Suite:
"Dear Fireplaces Direct
Thank you very much for our beautiful bespoke fire and fireplace which has received much admiration from family and friends. Thanks especially to Darren for his patience and knowledge in helping us achieve the look we wanted, and to the installation team who did a wonderful clean job. If we hear of anyone looking for fires and fireplaces we will certainly point them in your direction. Thanks again."
Mr. and Mrs. Brisbane, Alva.

Mr & Mrs Oswald – Tayport

Dear Fireplaces Direct
Thank you again for all your help, Gary and Sean were lovely guys who worked hard and produced a first class finish. Craig of Perth Electrical also had a challenging day and again made an excellent job. We've had a very busy time recently so our room is not yet completely finished but we'll get there!!
All the best
Maureen & Albert Oswald

Mr & Mrs Duff – Scone

Dear Fireplaces Direct
Thank you very much, we love our new fireplace.

Mr & Mrs Wallace – Kinglassie

Dear Fireplaces Direct
Just to let you know we are delighted with our new stove and the service we received from the installers was excellent. They arrived on time and were very tidy during the installation and when finished they even hoovered the carpet. Top marks 10 out of 10. We would certainly recommend your services.
Kind Regards
Ann & Alex Wallace

Mr & Mrs Adams – Scone

Dear Fireplaces Direct
We are delighted with our Fireplace. Everyone at Fireplaces Direct was so helpful and knowledgeable. The quality is excellent and backed up by the service provided by Fireplaces Direct made our purchase a pleasurable and hassle free experience.

Mr R Wilkie – Forfar

  • Mr R Wilkie – Forfar

Dear Fireplaces Direct
I got my stove installed by Gary and Sean over the last couple of days and they did a great job and would highly recommend them from Fireplace Direct. Darren was great in the shop when I popped into see him and sorted me out face to face and loads of help on email. I've added some pictures.
Thanks again.

Mr & Mrs Taylor – Carnoustie

Dear Fireplaces Direct
Fireplace now installed, looks great!

Ms Campbell – Perth

Dear Fireplaces Direct
Thank you for all your help, really easy process and the installers were really great. We would highly recommend fireplace direct to others.
Best wishes
Fiona

Mr & Mrs Ritchie – Perth

Dear Fireplaces Direct
Great service and love the fireplace. Everything at the time promised.

Mr & Mrs Burt

  • Mr & Mrs Burt
  • Mr & Mrs Burt

Dear Fireplaces Direct
My wife and I were looking for a new open fireplace and visited a number of showrooms, including Fireplaces Direct. We had never had an open solid fuel fire before and on our first visit to the showroom Darren spent the time to explain clearly what would work well with an open fire and what would not. We were extremely grateful for Darren’s expert advice.
After reviewing a number of brochures we again sought Darren’s advice on any technical issues and on the aesthetics of what we had chosen. The order was placed and delivered on time and at what we thought was a very reasonable price.
We were having the fireplace fitted ourselves, but Darren was always more than happy to lend advice in regard to the fitting. The aftersales service was excellent.
We love our new fireplace which is the centre-piece of our lounge
We would not hesitate to recommend Fireplaces Direct if you are in the market for a new fireplace.

Mr & Mrs Smith – Perth

Dear Fireplaces Direct
We absolutely love our new fireplace, thank you!

Mr & Mrs Shaw – Kinross

Dear Fireplaces Direct
Just wanted to thank you re fireplace fitted today. The 2 installers who came today were very good, polite, professional and worked away quietly....no music playing which was great for us. We have had many workmen who cannot work without music blaring. They were very tidy workers and respectful of our house. I would have no hesitation recommending them or your services.
Thanks once again.
Joan and Jim Shaw.

Mr & Mrs Smith – St Andrews

One of our recent installations on behalf of Mr & Mrs Smith from St Andrews who were extremely pleasant to deal with from start to finish. As part of Mr&Mrs Smith’s living room upgrade they decided to replace their existing fireplace with a new fireplace and stove. As you will see from the before & after images they have done a fab job and were delighted with the finished product
Mr&Mrs Smith Testimonial: When we arrived at the Fireplaces Direct showroom we were both unsure about which type of fire/fireplace would suit us. With Fireplaces Direct experience, professionalism and patience we were able to choose a suite that would provide us with the impact we desired. We opted for an electric stove suite using the Oakhurst Opti-myst stove from Dimplex. Set in a light grey brick effect chamber, with a black honed granite hearth. The fire surround is a light grey wooden mantel and is fitted with downlights. The installers are two very experienced engineers who worked tirelessly throughout the two days of the strip out and installation. The finished job giving us exactly the effect we had hoped for. With a lot of hard work we now have the room looking the way we wanted. A big thankyou to everyone at Fireplaces Direct as we are delighted with our new fireplace and would not hesitate in recommending them.
Kind regards, Mr & Mrs Smith

Ms Ferrier

  • Ms Ferrier

Dear Fireplaces Direct
A huge thank you to Darren and the team at Fireplaces Direct for an outstanding service in creating my bespoke fireplace. I am absolutely delighted with the finished product and it has been much admired by everyone who has seen it.

Mr & Mrs Parker – Perth

Dear Fireplaces Direct
Tremendous, delighted with the finished article.

Mrs Robertson – Glencarse

Dear Fireplaces Direct
I would like to take this opportunity to thank you for the excellent service you provided from the moment I entered your shop, you were so helpful, guiding and offering advice which was much appreciated, I informed you of my budget and we concluded on a price which never varied throughout and was the price I paid. I would also like to add that the fitters that installed my fire were so professional working from early morning until late in the evening, I couldn't have more pleased with the end result.
I am truly delighted with my fire and I would take great pleasure in recommending you to family, friends or colleagues. Thank you once again Fireplaces Direct, a truly professional company to deal with.
Kind Regards
Jackie Robertson

Mr & Mrs Allan – Perth

Dear Fireplaces Direct
Love our new hole in the wall electric fire. Thank you again for everything.

Mr & Mrs Nightingale – Kinnoull Hill, Perth

Dear Fireplaces Direct
Nearly forgot to send you this photo of the fire when all he work has been done, it's working well and is especially appreciated with the cold weather starting.
Thanks for all your hard work.
Larry & Margaret

Mr & Mrs Forgan – Scone

Dear Fireplaces Direct
We were really pleased with the service offered by Fireplaces Direct. Everything was dealt with very efficiently. We love our new fireplace. The fitters were experts at their job and gave us advice on how to maintain the fireplace. I would certainly recommend Fireplaces Direct.
Thanks again
Mrs Forgan

Mrs Fyfe, Freuchie – Fife

Balanced Flue Gas Fireplace:
Dear Fireplaces Direct
I am so happy with my new fireplace. This was the first time I had a fireplace installed and was therefore quite nervous about the process, but from start to finish Darren and his team were very professional and spent time going through all options available to me, from choosing the materials to the final design I felt I had a big input in all aspects. The installers were also very good, arriving on time and carrying out their work to a high specification - and they had a great sense of humour!
I cannot praise this company highly enough and would not hesitate to recommend them to anyone thinking of installing a new fireplace.
Thank you for all your help and advice.

Mr & Mrs Docherty – Alyth

  • Mr & Mrs Docherty – Alyth
  • Mr & Mrs Docherty – Alyth
  • Mr & Mrs Docherty – Alyth
  • Mr & Mrs Docherty – Alyth
  • Mr & Mrs Docherty – Alyth
  • Mr & Mrs Docherty – Alyth
  • Mr & Mrs Docherty – Alyth
  • Mr & Mrs Docherty – Alyth
  • Mr & Mrs Docherty – Alyth

Electric Stove Suite:
Dear Fireplaces Direct
So pleased

Mr & Mrs Pearse – Kinross

Dear Fireplaces Direct
Thank you very much for your help on our recent purchase with your company, our new fireplace is amazing, totally transforming our living room, we love it, the fitters were first class - so professional and considerate, thank you guys.

Mrs McPhail – Perth

Dear Fireplaces Direct
Absolutely delighted with my new fireplace. I went into the showroom unsure of what I wanted but left with a clear idea thanks to Fireplaces Direct patience. The fitters came on time, laid sheets down and carried out the installation quickly and efficiently. There was no mess and they gave me tips for cleaning. I would highly recommend Fireplaces Direct.

Mr Consitt – Errol

Dear Fireplaces Direct
Just a very quick email to say thanks for all your help in getting the fireplace all sorted out for us! It was all installed within the day and it's looking great! We're delighted with it. Thanks again!

Mr & Mrs Baillie – Kelty, Fife

Dear Fireplaces Direct
Mrs Baillie here from Kelty, just a message to say thank you for all your help with the purchase of our new fireplace. It's amazing and weve had lots of compliments already. Fantastic size/build quality and we will defo recommend Fireplaces Direct to our friends & family. Pictures attached.
Thanks again
Mrs Baillie

Mr & Mrs Docherty – Abernethy

Dear Fireplaces Direct
As promised please see the pictures of our lovely new wood burning stove πŸ™‚ I have to say we can't thank you enough as the multi fuel stove has transformed our room. I am glad we took your advice about the size of the stove we needed for our room as it heats the room perfectly without being too hot. Looking back we are also happy you insisted that we use a liner inside the chimney as it does seem a much safer option. The installation could not have gone better and I cant believe how many visitors have complimented us about how good the staggered slate chamber bits look. I have also spoken to the wood supplier you mentioned and took on board your advice about the importance of the moisture content in the logs.
Thanks again!

Mr & Mrs Haddow – Perth

Dear Fireplaces Direct
We would definitely recommend Fireplaces Direct. When we were in the store, we were given enough room to browse the firplaces on display but when we were looking for advice it was readily given. We had originally thought about a marble hearth but decided on a slate after a discussion, which I'm glad we did, we wouldn't have thought about that ourselves. The fitters were excellent , easy to have in the house and cleaned up after themselves. Also gave a clear demonstration of the fire and tips for cleaning ! We are so pleased with the finished look of our fire and surround and have had many compliments. The whole process of ordering and installation of the fire was very straight forward , to the point I was expecting something to go wrong which it didn't !
Thank you for all your help, patience and advice.

Perthshire Property Developers – Perth

Dear Fireplaces Direct
Thank you again for all you help with our recent project. Your product advice & fitting service were invaluable and the fireplace is exaclty what we wanted in this property. We are confident the fireplace will help to sell this property
Kind regards

Mr & Mrs Buke – Oakbank, Perth

Dear Fireplaces Direct
Absolutely delighted with our new fireplace. Even nicer than we expected.
Thank you

Mr & Mrs Greer – Fife

Dear Fireplaces Direct
We had decided to replace our existing gas fire with an electric fire and at the same time install another fire surround. After looking at other showrooms we chose to use the services at Fireplaces Direct. Their service and advice was second to none and now that we have the fire installed we are glad we used them. Their fitting service was spot on. The fitters arrived, on time, and did a great job of installing the fire, even down to changing a fuse. Dustsheets were laid and they tidied up afterwards, although there was not a lot of mess anyway. All in all we would highly recommend Fireplaces Direct for service, price and installation

Mr & Mrs McLeish – St. Andrews

Dear Fireplaces Direct
Excellent service and would definitely recommend Fireplaces Direct. Fitters were excellent and worked very hard from start to finish πŸ™‚
Mr&Mrs McLeish

Mrs Docherty – Murthly

Dear Fireplaces Direct
Im so happy with my new fireplace. Thanks for all your help, great service from start to finish, I will recommend you to friends & family

Mr & Mrs McGinley – Crieff

Dear Fireplaces Direct
Just a quick note to let you know that we are both extremely pleased with our new fireplace. The fitters have done a fabulous job and we would have no problem in recommending you to others.
Kind regards Isabel & Stephen McGinley

Ms Young – Perth

Dear Fireplaces Direct
Very pleased with my new cast iron and oak fireplace. It looks fantastic in the room and I have already had many compliments from friends and family. I have sent a picture to you. I will be sure to recommend your business!

Mrs Falconer – Glasgow

Dear Fireplaces Direct
So glad I popped into your showroom that day. Delighted with the fireplace, it looks just perfect. Thank you for all your help. I'll take a photo once the fire is on and send it to you.

Mrs McGibbon – Dundee

Dear Fireplaces Direct
Just wanted to say thank you for the fireplace installation. Really pleased with the outcome and the installers were very professional & polite
Kind regards Ellen