Testimonials

Mr & Mrs Shaw, Kinross

    Mr & Mrs Shaw, Kinross

    Hi Darren, Just wanted to thank you re fireplace fitted today. The 2 installers who came today were very good, polite, professional and worked away quietly....no music playing which was great for us. We have had many workmen who cannot work without music blaring. They were very tidy workers and respectful of our house. I would have no hesitation recommending them or your services. Thanks once again. Joan and Jim Shaw.

    Mr & Mrs Smith, St Andrews

      Mr & Mrs Smith, St Andrews

      One of our recent installations on behalf of Mr & Mrs Smith from St Andrews who were extremely pleasant to deal with from start to finish. As part of Mr&Mrs Smith’s living room upgrade they decided to replace their existing fireplace with a new fireplace and stove. As you will see from the before & after images they have done a fab job and were delighted with the finished product
      Mr&Mrs Smith Testimonial: When we arrived at the Fireplaces Direct showroom we were both unsure about which type of fire/fireplace would suit us. With Fireplaces Direct experience, professionalism and patience we were able to choose a suite that would provide us with the impact we desired.We opted for an electric stove suite using the Oakhurst Opti-myst stove from Dimplex. Set in a light grey brick effect chamber, with a black honed granite hearth. The fire surround is a light grey wooden mantel and is fitted with downlights.The installers are two very experienced engineers who worked tirelessly throughout the two days of the strip out and installation. The finished job giving us exactly the effect we had hoped for.With a lot of hard work we now have the room looking the way we wanted. A big thankyou to everyone at Fireplaces Direct as we are delighted with our new fireplace and would not hesitate in recommending them.
      Kind regards, Mr & Mrs Smith

      Mr & Mrs Brisbane, Alva

        Mr & Mrs Brisbane, Alva

        Stone Electric Suite: "Thank you very much Fireplaces Direct for our beautiful bespoke fire and fireplace which has received much admiration from family and friends. Thanks especially to Darren for his patience and knowledge in helping us achieve the look we wanted, and to the installation team who did a wonderful clean job. If we hear of anyone looking for fires and fireplaces we will certainly point them in your direction. Thanks again." Mr. and Mrs. Brisbane, Alva.

        Robertsons of Pitlochry Whisky Shop

        Robertsons of Pitlochry Whisky Shop

        Our most recent wood burning stove installation at the world famous Robertsons of Pitlochry whisky shop. Ewan and his team have transformed a section of their whisky showroom into a stunning new bothy where you can enjoy a malt whisky sampling next to a roaring wood burner (life does not get much better). It was a pleasure to be part of the transformation and we wish Ewan and his team all the very best for the future!

        Ms Ferrier

        Ms Ferrier

        A huge thank you to Darren and the team at Fireplaces Direct for an outstanding service in creating my bespoke fireplace. I am absolutely delighted with the finished product and it has been much admired by everyone who has seen it. I needed an especially tall fireplace for a room with a 14ft ceiling and the cast iron insert I wanted wasn't available in the size I needed. Darren managed to arrange with the manufacturer to have a custom cast made for me. The service from start to finish was wonderful, nothing was too much trouble and everything was delivered and fitted on schedule. I cannot recommend Fireplaces Direct highly enough. Thank you so much for such s brilliant service.

        Mr & Mrs Parker, Perth

          Mr & Mrs Parker, Perth

          Tremendous, delighted with the finished article.

          Mr & Mrs Duff, Scone

            Mr & Mrs Duff, Scone

            Thank you very much, we love our new fireplace.

            Mr & Mrs Turner, Scone

              Mr & Mrs Turner, Scone

              Very happy with the new fireplace

              Mr & Mrs Cruickshank, Perth

                Mr & Mrs Cruickshank, Perth

                Hi Darren I want to thank you very much for the service you gave me when I wanted to order a fireplace from your showroom. I thought I would send you a photo as we just got our room the way we wanted it. Have a very merry Christmas and a happy New Year. Kind Regards Mrs Cruickshank

                Mr & Mrs Roberts

                  Mr & Mrs Roberts

                  Sandstone Surround & Designer Gas Basket: Delighted with our new fireplace, it has completely change the room. Thanks again for all your hard work.

                  Mr & Mrs Coyne, Perth

                    Mr & Mrs Coyne, Perth

                    Hi Darren, The stove has totally transformed the room, looks great and heats the room nicely. Brilliant service, many thanks for your time and patience Darren - although we had a rough idea of what we wanted you really helped us refine the options which led to our final choice. Please pass on our thanks to the fitters, talked us through the process of exposing the original fireplace before adapting the opening and installing the stove - excellent work and no mess! Great job, keep up the good work guys!! Cheers Donald

                    Mr & Mrs Nightingale, Kinnoull Hill, Perth

                      Mr & Mrs Nightingale, Kinnoull Hill, Perth

                      Hi Darren, Nearly forgot to send you this photo of the fire when all he work has been done, it's working well and is especially appreciated with the cold weather starting. Thanks for all your hard work. Larry & Margaret

                      Mr & Mrs Forgan, Scone

                        Mr & Mrs Forgan, Scone

                        We were really pleased with the service offered by Fireplaces Direct. Everything was dealt with very efficiently. We love our new fireplace. The fitters were experts at their job and gave us advice on how to maintain the fireplace. I would certainly recommend Fireplaces Direct. Thanks again Mrs Forgan

                        Mrs Fyfe, Freuchie, Fife

                          Mrs Fyfe, Freuchie, Fife

                          Balanced Flue Gas Fireplace: I am so happy with my new fireplace. This was the first time I had a fireplace installed and was therefore quite nervous about the process, but from start to finish Darren and his team were very professional and spent time going through all options available to me, from choosing the materials to the final design I felt I had a big input in all aspects. The installers were also very good, arriving on time and carrying out their work to a high specification - and they had a great sense of humour!I cannot praise this company highly enough and would not hesitate to recommend them to anyone thinking of installing a new fireplace.Thank you for all your help and advice.

                          Mr & Mrs Docherty, Alyth

                          Mr & Mrs Docherty, Alyth

                          Electric Stove Suite: So pleased

                          Mr & Mrs Allan, Perth

                            Mr & Mrs Allan, Perth

                            Love our new hole in the wall electric fire. Thank you again for everything.

                            Mr & Mrs Pearse, Kinross

                              Mr & Mrs Pearse, Kinross

                              Thank you very much for your help on our recent purchase with your company, our new fireplace is amazing, totally transforming our living room, we love it, the fitters were first class - so professional and considerate, thank you guys.

                              Mr & Mrs Fletcher, St Madoes

                                Mr & Mrs Fletcher, St Madoes

                                Very happy with the overall look, photo a wee bit late in being sent, great job done. Cheers!

                                Mrs McPhail, Perth

                                  Mrs McPhail, Perth

                                  Absolutely delighted with my new fireplace. I went into the showroom unsure of what I wanted but left with a clear idea thanks to Fireplaces Direct patience. The fitters came on time, laid sheets down and carried out the installation quickly and efficiently. There was no mess and they gave me tips for cleaning. I would highly recommend Fireplaces Direct.

                                  Mr Consitt, Errol

                                    Mr Consitt, Errol

                                    Just a very quick email to say thanks for all your help in getting the fireplace all sorted out for us! It was all installed within the day and it's looking great! We're delighted with it. Thanks again!

                                    Mr & Mrs Baillie, Kelty, Fife

                                      Mr & Mrs Baillie, Kelty, Fife

                                      Hi there Mrs Baillie here from Kelty, just a message to say thank you for all your help with the purchase of our new fireplace. It's amazing and weve had lots of compliments already. Fantastic size/build quality and we will defo recommend Fireplaces Direct to our friends & family. Pictures attached. Thanks again
                                      Mrs Baillie

                                      Mr & Mrs Docherty, Abernethy

                                        Mr & Mrs Docherty, Abernethy

                                        Hi Guys As promised please see the pictures of our lovely new wood burning stove πŸ™‚ I have to say we can't thank you enough as the multi fuel stove has transformed our room. I am glad we took your advice about the size of the stove we needed for our room as it heats the room perfectly without being too hot. Looking back we are also happy you insisted that we use a liner inside the chimney as it does seem a much safer option. The installation could not have gone better and I cant believe how many visitors have complimented us about how good the staggered slate chamber bits look. I have also spoken to the wood supplier you mentioned and took on board your advice about the importance of the moisture content in the logs.
                                        Thanks again!

                                        Mr & Mrs Haddow, Perth

                                          Mr & Mrs Haddow, Perth

                                          We would definitely recommend Fireplaces Direct. When we were in the store, we were given enough room to browse the firplaces on display but when we were looking for advice it was readily given. We had originally thought about a marble hearth but decided on a slate after a discussion, which I'm glad we did, we wouldn't have thought about that ourselves. The fitters were excellent , easy to have in the house and cleaned up after themselves. Also gave a clear demonstration of the fire and tips for cleaning ! We are so pleased with the finished look of our fire and surround and have had many compliments. The whole process of ordering and installation of the fire was very straight forward , to the point I was expecting something to go wrong which it didn't ! Thank you for all your help, patience and advice.

                                          Perthshire Property Developers, Perth

                                            Perthshire Property Developers, Perth

                                            Thank you again for all you help with our recent project. Your product advice & fitting service were invaluable and the fireplace is exaclty what we wanted in this property. We are confident the fireplace will help to sell this property
                                            Kind regards

                                            Gillian Gloag, Oakbank, Perth

                                              Gillian Gloag, Oakbank, Perth

                                              Hi Guys Just wanted to say thanks for all your help with our new electric fireplace. We could not be happier with the finished product to be honest. So pleased to get the fireplace suite in time for christmas and at such a great price too. Picture attached as promised. Sooooooo happy πŸ™‚
                                              Gill

                                              Mr & Mrs Buke, Oakbank, Perth

                                                Mr & Mrs Buke, Oakbank, Perth

                                                Absolutely delighted with our new fireplace. Even nicer than we expected. Thank you

                                                Mr & Mrs Greer, Fife

                                                  Mr & Mrs Greer, Fife

                                                  We had decided to replace our existing gas fire with an electric fire and at the same time install another fire surround. After looking at other showrooms we chose to use the services at Fireplaces Direct. Their service and advice was second to none and now that we have the fire installed we are glad we used them. Their fitting service was spot on. The fitters arrived, on time, and did a great job of installing the fire, even down to changing a fuse. Dustsheets were laid and they tidied up afterwards, although there was not a lot of mess anyway. All in all we would highly recommend Fireplaces Direct for service, price and installation

                                                  Mr & Mrs McLeish, St. Andrews

                                                    Mr & Mrs McLeish, St. Andrews

                                                    Excellent service and would definitely recommend Fireplaces Direct. Fitters were excellent and worked very hard from start to finish πŸ™‚
                                                    Mr&Mrs McLeish

                                                    Mr & Mrs McDougall, Huntingtower

                                                      Mr & Mrs McDougall, Huntingtower

                                                      Just wanted you to know that we are delighted with our new fireplace. It transforms the room. The installers were brilliant, did a fantastic job and left everything tidy. Thanks again for all your help & patience throughtout
                                                      Kind regards Alex & Maureen McDougall

                                                      Mr & Mrs Ross, Scone

                                                        Mr & Mrs Ross, Scone

                                                        We now have a beautiful fire & fireplace, this is just to say it really enhances our living room and we could not have wished for a better outcome. Thank you again for the professional service that you provided for us and also for remembering my wife's birthday, much appreciated.
                                                        Kind Regards Mr Ross

                                                        Mrs Docherty, Murthly

                                                          Mrs Docherty, Murthly

                                                          Im so happy with my new fireplace. Thanks for all your help, great service from start to finish, I will recommend you to friends & family

                                                          Mr & Mrs McGinley, Crieff

                                                            Mr & Mrs McGinley, Crieff

                                                            Just a quick note to let you know that we are both extremely pleased with our new fireplace. The fitters have done a fabulous job and we would have no problem in recommending you to others.
                                                            Kind regards Isabel & Stephen McGinley

                                                            Ms Young, Perth

                                                              Ms Young, Perth

                                                              Very pleased with my new cast iron and oak fireplace. It looks fantastic in the room and I have already had many compliments from friends and family. I have sent a picture to you. I will be sure to recommend your business!

                                                              Mrs Falconer, Glasgow

                                                                Mrs Falconer, Glasgow

                                                                So glad I popped into your showroom that day. Delighted with the fireplace, it looks just perfect. Thank you for all your help. I'll take a photo once the fire is on and send it to you.

                                                                 Mrs McGibbon, Dundee

                                                                  Mrs McGibbon, Dundee

                                                                  Just wanted to say thank you for the fireplace installation. Really pleased with the outcome and the installers were very professional & polite
                                                                  Kind regards Ellen