About Us

a little bit about us ( and you!)

Perhaps by now you might be overwhelmed and confused about your fireplace project and how best to navigate this important home improvement. At Fireplaces Direct we appreciate how challenging it can be to find the right showroom who can cater for all your requirements, so the good news is that you have now found ‘that showroom’ who can take the hassle out of this process for you.

When we opened our showroom back in 2010 the basic idea was to provide our customers a ‘one stop shop’ service which included everything from the initial product selection and planning right through to the installation. We are proud to say this customer-centric approach has served us well and our business has grown every year since we opened back in 2010.

As a small family run business we appreciate how important it is to provide excellent customer service and high standards at all times and we are therefore proud members of Perth & Kinross council’s better business partnership and the UK wide federation of small businesses. Most recently we also gained accreditation as a HETAS (google HETAS to find out more) approved retailer with 3 of our showroom staff also achieving individual HETAS accreditations. Why  not  have  a look  at  some  of  our  customer  reviews  by  clicking  on  the  image  below.What our customers say

a little bit about our approach

Buying a new fireplace or stove will be an exciting prospect for you as it provides a real opportunity to completely transform and improve your living space.  A fireplace is normally the first thing people notice when entering a living room and it is therefore vital that you get it right.  At Fireplaces Direct our job is NOT to just sell you any old fireplace, instead we adopt a methodical approach during the entire process and will guide you through important decisions such as fuel type, colour schemes, proportions, practicality and installation.

Our product range is heavily influenced by quality UK manufactured products (many of which are made to order) which not only offers you a great deal of flexibility but also a unique range or products not to be found on the high street.

If visiting the showroom it is very helpful if you please bring the following:

  1. Photographs of your existing/old fireplace
  2. Measurements of your existing fireplace and or chimney breast
  3. Room sizes (height, width, length)
  4. If possible have a think about what type of style you would like your new fireplace or stove to be (see the product range section of our website for images)

Hope to see you soon.

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